Dialpad

Dialpad is a business software company providing an AI-powered communications and customer-experience platform for organizations handling employee collaboration, sales conversations, and customer support. Its platform combines business calling, messaging, meetings, and contact-center tools with real-time speech recognition, transcription, sentiment analysis, conversation summaries, coaching, and analytics. Products include Dialpad Connect for team communications, Dialpad Support for customer service, Dialpad Sell for sales workflows, and Dialpad Resolve, which coordinates people, AI agents, and business processes to complete customer tasks. Organizations use the services to manage voice and digital interactions, understand customer needs, support sales teams, and automate routine service work.